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Chain
Founder · CEO / CTO
Product direction, development and customer care
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Unified inbox and AI Chatbot for business
Manage conversations from the channels your shop already uses, with AI helping your team in one place.
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A product of OK Production Co., Ltd.
OUR PARTNERS
Proven through real-world use
A real experience from a business using KaoJai every day.
KaoJai is the tool I have been waiting for. I wasted so much time with many apps and tabs opened, jumping from conversation to conversation. Now I can have everything in one single nice interface and have AI help me to reply repeated questions from customers. A game changer for solo founders and small teams.
RobertoAirDeveloppa FounderTeams working with KaoJai
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Try it yourself
See the product
- Unified Inbox
- AI Chatbot
- Help Desk
- Schedule appointments and manage bookings
- Knowledge Base
9:41
Integrations
Connect every channel your shop uses, in a few clicks
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Every channel, one inbox
Connect once and chats from every channel flow into a single inbox — with step-by-step setup guides.
Search keywords...
All ChatsUnreadMy TurnAI Bot
พิชญา วัฒนา01:44
Draft: รับทราบค่ะ เดี๋ยวสรุปยอดเสื้อ 2 ตัวกับหมอน 1 ใบให้นะคะ
VIPFOLLOW UP2
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Daniel Kim01:40
Draft: I can hold a van pickup for 7:30 PM and note one bag.
SUPPORTLEAD
ทีมหน้าร้านเชียงใหม่01:35
เมย์: เดี๋ยวส่งยอด walk-in ตอนเย็นค่ะ
OPERATIONS4
Emily Carter01:32
Perfect, please send the payment link.
RESOLVED
กิตติศักดิ์ ศรีสุข01:28
พัสดุยังไม่ขยับเลยครับ รบกวนเช็กให้หน่อย
REPORTPRIORITY1
Ploy Chutima01:20
Can you confirm if COD is available for this order?
LEAD
นภสร จิตโสภา01:15
โอเคค่ะ เดี๋ยวโอนแล้วแจ้งสลิปอีกทีนะคะ
RESOLVED
Marcus Lee01:07
I added your trial workspace and tagged the sales bot.
VIPDEMO
Start at Integrations — every major channel supported
Unified Inbox
Every channel, one inbox
Search, filter, and reply with your team without switching between several apps.
- Support all major channels
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- Search and filter conversations
- Work together as a team
Help Desk
Every case has an owner
Route work to the right people and follow your team’s progress.
- Case Assignment gives each case a clear owner
- Check-in keeps the team ready for incoming work
- Auto routing follows your assignment rules
- Performance Tracking shows response times and team results
Booking Management
Every booking, in one place
See schedules and statuses so your team can manage the next step.
- Table, calendar, and weekly booking views
- Follow booking statuses and customer details
- Connect conversations with booking work
Choose your AI sidekick
Choose the AI sidekick for your team
AI helps prepare the reply. People make the call.
- Draft messages before sending
- Human in the loop: review and refine the reply
- Hand off to your team when personal care is needed
Try choosing your sidekick
N'KaoJai
Direct & Overconfident
Example · AI drafts, you review
What time do you open?
AI draft · not sent
Hi! We open daily from 9 AM to 6 PM. 💚
Review, edit, and decide before sending.
We’re on
We help your admins. People stay in charge.
01
Draft useful replies
02
Keep the team in control
03
Use business context
Knowledge Base
Teach AI what your business knows
Give AI the same business context your team uses to help customers.
- Add business documents and information
- Organize and update your knowledge
- Try questions to see what AI understands
AI Customization
Make AI your own sidekick
Shape how AI responds and works with your business.
- Set personality, tone, and instructions
- Define boundaries and handoff conditions
- Test responses before using them
Skills and features
Add more skills. Choose what fits your business.
Start with customer conversations and enable more capabilities when they become useful.
Booking
AI Helpdesk
CheckSlip
Broadcast
CRM
Analytics
Web + Mobile App
At your desk. On the go. KaoJai comes along.
Manage your team’s conversations on the web, or take KaoJai Admin with you on mobile.
- Open in your web browser
- Get the iPhone and iPad app on the App Store
- Get the Android app on Google Play
MCP Connection
Connect your AI. Put your chats to work.
Let an approved AI client search, summarize, and follow up using natural-language instructions.
- Summarize today’s chats and find leads to follow up
- Read conversations in businesses you can access
- Send conditional replies when sending permission is enabled
Early Access · availability and limits depend on access and plan
Reliable (very*)
Built to keep your business connected
- Designed without a single point of failure
- Automated monitoring and alerts
- On-call support
- 99% Uptime
* View service status and history at status.kaojai.ai
Watch how we keep things running
CUSTOMER FEEDBACK
What customers say
Experiences from businesses using KaoJai in their day-to-day work.
“We use KaoJai to bring together chats from all of our organization’s social channels. The feature set is nearly complete and definitely sufficient for our work. The development team fixes issues quickly. It meets our needs well as a unified chat solution.”
ThanaphatSenior Content creative, URAI PAINTSMORE DEMOS
See more examples
Choose a feature related to your work, or try the product yourself.
PRICING
Free forever. No cc required
See all four plans together and upgrade when the business needs more.
Free
Perfect for testing the platform
Free Forever
Start for free →- Unlimited channels*1 Shopee account
- Maximum 1 user
- 1 month data retention
- AI Credits for trial use
- Live Chat Widget 💬
- Email support
- Shows ads occasionally
Starter
Built for growing businesses
฿990฿590/month
Sign up now →- Everything in FreeUnlimited accounts
- 5 included user seats
- 6 months data retention
- Custom AI Sidekick
- More trial AI Credits
- No ads
Pro
PopularFor expanding teams
฿2,990฿2,590/month
Get started →- Everything in StarterHigher limits
- 10 included user seats
- 12 months data retention
- Name your AI Sidekick
- Priority support
- No ads
Enterprise
Tailored for large organizations
Contact us
Request a quote →- Everything in ProFully tailored
- Unlimited users
- Configurable data retention
- White-label solution
- Dedicated account manager
- 24/7 phone support
- No ads
No credit cardUpgrade laterSetup help available
INVITE ONLY
Pilot program, just for you
Join a small pilot group working closely with KaoJai before new features reach everyone.
- Use early features first
- Work closely with our Support Team
- Help build features around your business
What we may ask
Talk with you about your experience
We may ask for an interview or more detail to improve the features for your business.
Use your business name in promotions
We will ask for your permission each time before using it in promotional materials.
Use data to improve KaoJai
Use data processed through our services to improve KaoJai, excluding information that identifies any person, customer, or company.
Join Pilot Program
No cost. No commitment.
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OK Production Co., Ltd.
KaoJai.ai is a product of OK Production Co., Ltd.
| Registered name | บริษัท โอเค โปรดักชั่น จำกัด / OK Production Co., Ltd. |
|---|---|
| Registration number | 0105564006746 |
| Registered on | 14 January 2021 |
| Registered capital | THB 1,000,000 |
| Company director | Mr. Chainarong Tangsurakit (Chain) |
| Registered address | 234/56 Moo 3, Bang Phli Yai, Bang Phli, Samut Prakan 10540, Thailand |
| Contact address | 1/259 Paholyothin 21, Jatujak, Bangkok 10900, Thailand |
| Company contact | hi@okproduction.co.th · +66 89 4433 297 |
Sources: Company website / DataForThai: OK Production · DataForThai
Director name confirmed by the company. Check registration details against the latest company certificate.
WHAT THIS MEANS FOR YOU
Closer to the people building it
Working closely together keeps communication direct and priorities focused.
Hwak
KaoJai team
Supports product work and day-to-day customer care
Aou
OK Production team
Supports operations and company work
What this means for you
- 01
Direct founder access
Discuss your needs with the person making product decisions.
- 02
Fewer handoffs
Feedback reaches the builder with less context lost along the way.
- 03
Clear accountability
One founder owns the product direction and follows through on decisions.
Let’s talk about your business
KaoJai.ai brings customer conversations and AI assistance into one place. Explore the demo or talk with us about your needs.
ให้น้องเข้าใจ 💚 ช่วยนะครับ
Your business sidekick — built to blend
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