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Free
Free Forever
Perfect for testing the platform
- Unlimited channels*1 Shopee account
- Maximum 1 user
- 1 month data retention
- AI Credits for trial use
- Live Chat Widget 💬
- Email support
Choose the right plan for your team
Start free and upgrade as you grow
Prices shown in USD. Your checkout confirms the billing currency and final amount.
Use of the service is subject to the Terms and Conditions including the Privacy Policy
Add-ons
Add users or extend data retention as your team grows
Additional user
Add 1 user seat
US$9
/user/month
Additional data retention
Add 1 year of data retention
US$5
/month
Compare features across plans
See what each plan includes before you choose.
| Feature | FreeFree Forever | Starter$19 /month | Pro$79 /month | EnterpriseContact us |
|---|---|---|---|---|
| Channels | ||||
| Supported channels |  /128x128/resources/web/social-logo/whatsapp-app.png){kind=logo} /256x256/resources/web/social-logo/facebook-app.png){kind=logo}   /128x128/resources/web/social-logo/tiktok-shop-app.png){kind=logo}   | |||
| Channel limit | Unlimited connected accounts*Shopee is limited to 1 account on the Free plan. | Unlimited connected accounts*For normal use, under our fair use policy | ||
| Team & AI | ||||
| Team seats | 1 user | 5 users | 10 users | Unlimited users |
| Trial AI Credits | 500 | 1,000 | 2,000 | Not included |
| MCP request limit | Not included | Up to 500 requests/month | Up to 2,000 requests/month | Custom limit |
| Customize AI Sidekick | Not included | Included | Included | Included |
| Name your AI Sidekick | Not included | Not included | Included | Included |
| Knowledge base | ||||
| Knowledge bases | 3 | Unlimited | Unlimited | Unlimited |
| Products (SKUs) | 50 | 2,000 | 10,000 | Unlimited |
| Additional features | ||||
| Data retention | 1 month | 6 months | 1 year | Configurable |
| Monthly order limit | Up to 300 orders/month | Up to 10,000 orders/month | Up to 50,000 orders/month | Custom rate limits |
| Live Chat Widget | Included | Included | Included | Included |
| Priority support | Not included | Not included | Included | Included |
| Ads | Occasional | None | None | None |
| White-label solution | Not included | Not included | Not included | Included |
Swipe sideways to see every plan.
*Use of the service is subject to the Terms and Conditions including the Privacy Policy