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Free
Free Forever
Perfect for testing the platform
- Unlimited channels*1 Shopee account
- Maximum 1 user
- 1 month data retention
- AI Credits for trial use
- Live Chat Widget 💬
- Email support
Choose the right plan for your team
Start free and upgrade as you grow
MYR estimates are rounded up and include 7% VAT. THB prices exclude VAT; checkout adds 7% VAT. Reference rates: 2026-10-27; your bank’s exchange rate and fees may vary.
Use of the service is subject to the Terms and Conditions including the Privacy Policy
Add-ons
Give your team room to grow and do more with your chat data
Additional user
Add 1 user seat
RM39
/user/month
Based on ฿299/user/month
Chat Data Management
All 3 benefits in one add-on
RM15
/month
Based on ฿99/month
Keep chats for 1 year
Extended from 6 months
Export chats
Receive your file in 3–7 days
Forward messages in real time
Requires your own Webhook API Server
Compare features across plans
See what each plan includes before you choose.
| Feature | FreeFree Forever | StarterRM79 /monthBased on ฿590/month | ProRM339 /monthBased on ฿2,590/month | EnterpriseContact us |
|---|---|---|---|---|
| Channels | ||||
| Supported channels |  /128x128/resources/web/social-logo/whatsapp-app.png){kind=logo} /256x256/resources/web/social-logo/facebook-app.png){kind=logo}   /128x128/resources/web/social-logo/tiktok-shop-app.png){kind=logo}   | |||
| Channel limit | Unlimited connected accounts*Shopee is limited to 1 account on the Free plan. | Unlimited connected accounts*For normal use, under our fair use policy | ||
| Team & AI | ||||
| Team seats | 1 user | 5 users | 10 users | Unlimited users |
| Trial AI Credits | 500 | 1,000 | 2,000 | Not included |
| MCP request limit | Not included | Up to 500 requests/month | Up to 2,000 requests/month | Custom limit |
| Customize AI Sidekick | Not included | Included | Included | Included |
| Name your AI Sidekick | Not included | Not included | Included | Included |
| Knowledge base | ||||
| Knowledge bases | 3 | Unlimited | Unlimited | Unlimited |
| Products (SKUs) | 50 | 2,000 | 10,000 | Unlimited |
| Additional features | ||||
| Data retention | 1 month | 6 months | 1 year | Configurable |
| Monthly order limit | Up to 300 orders/month | Up to 10,000 orders/month | Up to 50,000 orders/month | Custom rate limits |
| Live Chat Widget | Included | Included | Included | Included |
| Priority support | Not included | Not included | Included | Included |
| Ads | Occasional | None | None | None |
| White-label solution | Not included | Not included | Not included | Included |
Swipe sideways to see every plan.
*Use of the service is subject to the Terms and Conditions including the Privacy Policy