Privacy Policy

KaoJai.ai, operated by OK Production Co., Ltd., respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, with whom we may share it, and the safeguards we apply.

Information We Collect

• Information you provide directly, such as your name, email address, and any details you choose to share.
• Information collected automatically, including usage data, cookies, and log files.
• If you connect LINE, Facebook, Instagram, Shopee, Lazada, or TikTok, we collect only the data and permissions you explicitly authorize from each platform.

How We Use Information

We use collected information to:

• Operate, maintain, and improve KaoJai.ai.
• Communicate with you regarding services, updates, or support.
• Comply with legal and regulatory obligations.
• Provide integrations you request, including LINE, Facebook, Instagram, Shopee, Lazada, and TikTok, strictly within the access scope you authorize.

We do not sell your personal information.

Sharing and Disclosure

We may share your information only in the following circumstances:

• With service providers and subprocessors that help us operate KaoJai.ai (such as cloud hosting, analytics, and email providers).
• With LINE, Facebook, Instagram, Shopee, Lazada, and TikTok services, but only as authorized by you when you connect your accounts.
• As required by law, regulation, or valid legal process.

We do not share user data received from LINE, Facebook, Instagram, Shopee, Lazada, or TikTok with any third parties for marketing or advertising purposes.

Data Protection and Security

We apply industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS) and at rest.
• Restricted access controls, ensuring only authorized staff can access sensitive data.
• Regular monitoring and auditing of our systems for vulnerabilities.

Sensitive user data from connected platforms (including LINE, Facebook, Instagram, Shopee, Lazada, and TikTok), such as access tokens, is stored securely, used only to provide KaoJai.ai services, and never transferred to unauthorized parties.

Your Rights

You have the right to access, correct, or delete your personal information. You may also revoke access to your LINE, Facebook, Instagram, Shopee, Lazada, or TikTok account at any time through your account settings on the respective platforms.

For privacy questions or requests, contact OK Production Co., Ltd. at support@kaojai.ai.